FAQs

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These are just a few of the questions that you might wish to ask before contacting us at the Bury St Edmunds Chiropractic Clinic.  If the answer or the question you require is not listed below, please do not hesitate to contact us directly either by telephone or email, and one of our experienced reception staff will do their best to help you.  If you have a clinical question about a problem one of our chiropractors will be happy to speak to you or if not available will call or email you back.

What is the difference between a Chiropractor and an Osteopath?

Both Chiropractors and Osteopaths treat patients in a very similar way but chiropractors tend to use more specific, direct methods to the spine and other joints as well. Osteopaths may use more soft tissue and general mobilisation techniques whilst chiropractors pride themselves on being more specific and direct in their treatment.

What is the difference between a Chiropractor and a Physiotherapist?

Both chiropractors and physiotherapists treat musculo-skeletal problems. A physiotherapist will utilise many different therapies, including massage, ultrasound, exercises and traction. A chiropractor might use some of these therapies but concentrates more on joint manipulation.

How do I make an appointment?

Call us on 01284 702155, and speak to one of our friendly receptionists who will run you through our procedures, and endeavour to find a suitable time slot.

What happens on your first visit?
Do I need a Doctor’s Referral?

No, not unless you have a medical insurance policy which requires a General Practitioner to refer you for chiropractic care. The chiropractors are trained as primary healthcare providers, which means they are trained to spot a variety of conditions, including those that are not suitable for chiropractic management.

Will I need to have X-rays taken?

Not necessarily. The chiropractor will decide whether x-rays are necessary after having taken your case history and performing an examination. If it is felt that x-rays are required the chiropractor may suggest that you return to your GP and discuss it with them, or if you wish, the chiropractor may send you privately to the West Suffolk Hospital, Hardwick Lane, Bury St Edmunds or the BMI Hospital, St Mary’s Square, Bury St Edmunds. There are no longer any x-ray facilities at this clinic.

Alternatively, if you have had x-rays taken previously, the chiropractor may ask you to sign a release of records form, so that a copy of your x-ray report can be obtained from your GP or previous chiropractor.

Will my medical insurance pay for it?

It depends on your particular policy. Some insurance companies do cover chiropractic care but they may require you to have a GP referral to qualify. Please contact your insurance company to check on their policy and get an authorisation number if necessary. The clinic can then bill the company directly for your treatment.

Will I have to have treatment for the rest of my life?

Many acute conditions respond relatively quickly to chiropractic treatment, but depending on your problem, your lifestyle, job, posture and other health issues, your chiropractor may recommend regular check-ups and treatment to help minimise recurrences, and spot the problems before they arise. However, each patient and their body is different, so the chiropractor will discuss this with you and help you understand the aims of the treatment and whether such an approach is suitable for you.